Introduction
Welcome to Riad Soumaya. We highly value the privacy of our guests and website visitors. This privacy policy informs you about how we collect, use, and protect personal data when you visit our website or make a reservation.
Data Collection
Personal data we collect :
- For reservations: Name, email address, phone number, address, payment information.
- During website visits: IP address, browser type, visited pages, time of visit.
How we collect data :
- Through our reservation system.
- Through forms on our website.
- By using Google Analytics.
Use of Data
Purposes of data processing :
- Reservations: Processing and confirming your booking.
- Communication: Contacting you about your reservation and informing you of important updates.
- Website optimization: Analyzing website traffic and usage to improve user experience.
- Marketing: Sending newsletters and promotions (only with your consent).
Google Analytics :
- We use Google Analytics to gain insights into the usage of our website. This helps us improve and adapt the website to the needs of our visitors.
- Google Analytics collects information such as how often users visit the website, which pages they visit, and which other sites they used before coming to our website.
- Google Analytics only collects the IP address assigned to you on the date you visit the site, not your name or other identifying information.
Data Security
Security measures :
- We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access, disclosure, alteration, or destruction.
- All payment information is encrypted via Secure Socket Layer (SSL) technology.
Data Sharing
Third parties:
- We do not share your personal data with third parties, except when necessary to perform our services (e.g., payment processors) or when we are legally required todo so.
- We may share anonymized data with third parties for analytical purposes.
Your Rights
Access and correction :
- You have the right to request access to the personal data we hold about you and to have it corrected or deleted if it is inaccurate or incomplete.
Withdrawal of consent :
- You have the right to withdraw your consent to the use of your data at any time.
Objection:
- You have the right to object to the processing of your personal data for certain purposes.
Cookies
What are cookies:
- Cookies are small text files stored on your device when you visit our website.
How we use cookies:
- We use cookies to improve the functionality of our website and to gather information about how visitors use our website.
Contact Information
Questions and complaints:
- If you have any questions about this privacy policy or if you wish to file a complaint about how we handle your personal data, please contact us via the contact details below.
Contact Information:
Riad Soumaya
SARL Tassoum
vera.blommaert@skynet.be
Changes to this Privacy Policy
We may update this privacy policy from time to time. We encourage you to review this policy regularly to stay informed about any changes.